COMMUNICATIONS POLICY

 Effective Date: June 23, 2026 

Introduction

The Medicare Firm™ communicates with individuals through various communication channels to provide information, respond to inquiries, facilitate appointments, and support requested services. This Communications Policy explains how those communications may occur.

By voluntarily providing your contact information through our website, forms, consultation requests, appointment scheduling tools, or other communications, you consent to receive communications from The Medicare Firm™ regarding your inquiries, appointments, requested services, and related business communications.

Consent to receive communications is not a condition of purchasing any product or service.

The Medicare Firm™ may communicate with individuals through:

• Email 
• SMS text messages 
• Telephone calls 
• Voicemail messages 
• Appointment reminders and notifications 
• AI-assisted communications 
• Other communication methods appropriate to the services requested 

Communication methods may vary depending upon the nature of the inquiry, service requested, and communication preferences provided by the individual.

Communications may include:

• Appointment confirmations 
• Appointment reminders 
• Appointment rescheduling notices 
• Appointment cancellation notices 
• Follow-up communications 
• Responses to inquiries 
• Information specifically requested by the recipient 
• Service-related communications 
• Educational and informational communications regarding services offered by The Medicare Firm™ 

If you provide a mobile telephone number and consent to receive SMS communications, The Medicare Firm™ may send text messages related to appointments, inquiries, requested services, customer support, and informational communications.

Message frequency varies.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying:

STOP

Upon receipt of a STOP request, SMS communications will cease except where necessary to confirm the opt-out request or as otherwise permitted by law.

For assistance, reply:

HELP

or contact:

Contact@TheMedicareFirm.com

888-410-8853

Email communications may include appointment-related communications, requested information, customer support responses, educational materials, and service-related information.

Recipients may unsubscribe from non-essential promotional email communications by following the unsubscribe instructions contained within applicable emails.

The Medicare Firm™ may contact individuals by telephone or voicemail regarding appointments, inquiries, requested services, customer support matters, and related communications.

The Medicare Firm™ may utilize automated technologies and AI-assisted communication tools to facilitate appointment scheduling, reminders, customer service, educational communications, and related business functions.

Where appropriate, communications may be reviewed, supplemented, or delivered through automated systems designed to improve efficiency and responsiveness.

Information collected through communications is governed by The Medicare Firm™ Privacy Policy.

The Medicare Firm™ may update this Communications Policy periodically. Any changes will be posted on this page with an updated effective date.

The Medicare Firm™

Email: Contact@TheMedicareFirm.com

Phone: 888-410-8853